Hosting Glossary

Website hosting glossary of terms

As part of our open and transparent business philosophy, we like to take the opportunity to explain many technical terms in the services we provide. Our website and email hosting services, being technical by nature, sometimes require a little education to understand. If you are new to websites, email or hosting, we hope the following reference guide will be of use.


An archive of important documents. Invoices, contracts, proposals, accounts, receipts, photos and blueprints are often created and stored on a laptop or portable device today, and should be copied for safe keeping. DVDs, USB Storage, NAS and Cloud Backup; there is no shortage of ways to backup digital documents (and like photocopies, some of these too can also be kept in a safe deposit box). Emails and files created on phones are often saved to Cloud with some form of backup but, if you are not tech savvy, we recommend having somebody technical ensure you have a backup of anything important.


The computer (or in many cases multiple computers) that provides services such as storing documents (text, images, spreadsheets, video etc) for websites or programs such as Microsoft Word, Microsoft PowerPoint or Microsoft Outlook. These computers can be in your office or remotely connected to over the internet. Some servers are for private use, like sharing documents in an office, and some are for providing a public place for files to be accessible from all around the world (like a website).


A service whereby users can access servers. Web hosting for example provides the means for people over the internet to access its content. Not only can data be accessed on a server, a hosting service may also allow data to be sent over the internet, such as email. Some hosting services provide services directly via a website, whereas others can provide access to services via third party software such as Microsoft Outlook or Dropbox.


The activity of using a computer. Be this through using your phone to send and receive emails or downloading an application form on your laptop. Using data hosted by a remote server is a service facilitated by both the host(s) of that data and also the Internet Service Providers used by both yourself and each server whose data you use.


A space where something can be stored. Most modern devices like phones and computers have a set amount of storage into which varying content can fit. As with vinyl, tapes and discs where you would get a variety of content per purchase, additional purchasing would be required to access more content. The same is true with computers, phones, TV service packages, Dropbox and email.


The rate of computer usage in terms of both your IP and that of third party services such as email and Dropbox.