Aftercare & Support

If you have a Shopify website, even if it's not been created with Blue Horizons in the first place, then we can offer full ongoing support and maintenance.

HELPING YOU WITH YOUR STORE

Shopify Support

Our support and maintenance contract* includes general theme changes and settings, minor customisations, minor design changes/styling refinements, changes to existing copy & imagery, basic amends to existing products and pages, changes to Shopify settings and the set up and management of offers and gift cards.

Prices from £90 a month

  • Standard Support
  • £90 + VAT

    Up to 2 hours work per month

  • General theme and design changes
  • Help with amending settings
  • Minor customisations
  • Changes to existing copy
  • Changes to existing imagery
  • Amends to existing products and pages
  • Adding new pages
  • Addition of 5 new products per month
  • Advice on suitable apps
  • General training
  • Setting up offers and gift cards
  • Changes made within 3 - 4 working days
  • Telephone and email support
  • Premium Support
  • £170 + VAT

    Up to 4 hours work per month

  • General theme and design changes
  • Help with amending settings
  • Minor customisations
  • Changes to existing copy
  • Changes to existing imagery
  • Amends to existing products and pages
  • Adding new pages
  • Addition of 10 new products per month
  • Advice on suitable apps and installing
  • General training
  • Setting up offers and gift cards
  • Changes made within 1 - 2 working days
  • Priority telephone and email support

Sharing our knowledge

Shopify training

We are able to provide full onsite or remote Shopify training to you and your team, comprising of a complete overview of the Shopify admin area.

We offer this service in our offices in Gloucester, via Skype or in your premises.

Prices start from £250** + VAT. We will provide a quotation depending on your specific requirements.

*Our support contracts are for a minimum of 6 months and we'll contact you in advance before your renewal is due.
If you require more complex customisation in terms of functionality or design, then we may need to quote separately for these. 

**Travel costs not included if training is carried out remotely