Aftercare & Support

If you have a Shopify website, even if it's not been created with Blue Horizons in the first place, then we can offer full ongoing support and maintenance.

HELPING YOU WITH YOUR STORE

Shopify Support

Our support and maintenance programme* includes general theme and design changes including help with settings, changes to existing copy & imagery, amends to existing products and pages, addition of 5 new products per month, advice on suitable apps, help setting up offers & gift card products as well as minor customisations to the theme using existing features or apps. We can help add new pages and advise on how to manage the Shopify admin.

Being on our Shopify support programme means we will be able to provide you with support for your store and make amends within 3 working days.

As an example, our standard Shopify support package for a singular store starts from £125 + VAT per month which includes up to 2 hours of work per month. Within this you will also receive a dedicated account manager.

We will discuss your individual requirements with you and provide you a quotation based on your specific needs.

Sharing our knowledge

Shopify training

We are able to provide full onsite or remote Shopify training to you and your team, comprising of a complete overview of the Shopify admin area.

We offer this service in our offices in Gloucester, via Skype or in your premises.

Prices start from £300** + VAT. We will provide a quotation depending on your specific requirements.

*Our support programmes are for a minimum of 6 months and we'll contact you in advance before your renewal is due.
If you require more complex customisation in terms of functionality or design, then we may need to quote separately for these. 

**Travel costs not included if training is carried out remotely